Always the right advice.
How to reach our consultants .
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Application and technical advice
+49-4131-8901-38
You will receive a comprehensive product consultation from our office, on request also on site from our authorized partner in your country.
Online Product Advice.
Let us advise you!
To the Online Product Advice
Calculate hot water values with the calculator.
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For users and advisors
Calculate temperature,
flow and unit power.
The practical tool also takes into account the inlet temperature for pre-heating or the cold water temperature.
> to the calculator -
Flexible and useful
Also calculates the CO2-
output and electricity costs.
The calculator helps, for example, with product advice and equipment selection.
> to the calculator
Competent support:
Our customer service.
This is how you reach our customer service .
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Customer service
+49-4131-8901-421
Our customer service team in Lüneburg will be happy to advise you on the phone, if you need help with the installation or if you have any problems.
And we can do that for you.
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Service and maintenance
Experienced and competent technicians help with installation, maintenance and service.
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On-site service
Request maintenance or repair via email or by telephone.
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Spare parts supply
Simply call or visit our online spare parts shop, order parts and have them sent to you.
Register devices and benefit.
Marketing support
for the trade.
We are happy to support our partners with company presentations, outdoor advertising and also online. Talk to us about the possibilities:
+49-4131-8901-893
Services for architects and planners
BIM, Datanorm and GAEB data>Learn more
BIM: Downloads
>
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BIM
We offer BIM data of our products in both open IFC format and RFA format. You will find the currently available files in the BIM formats "IFC" and "RFA" on the individual product pages in the "Downloads" section or alternatively in our Media Center under the keyword "BIM / Datanorm / GAEB".
> to the media centre
Datanorm: Downloads
>
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Datanorm: download as a ZIP file
ZIP file, 18 MB
> download -
Datanorm: downloads at www.ausschreiben.de
Here you will find individual devices for download.
> go to www.ausschreiben.de
GAEB: Downloads
>
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GAEB
ZIP file, 50 kB
> download